EXCHANGE & RETURNS
30 DAYS EASY EXCHANGE & RETURN POLICY
We want you to be happy and satisfied with your Syvênde Swimwear! We have a 30 days satisfaction guaranteed policy on all our swimwear (except discounted pieces on sale which are final), so you can safely return the goods within 30 days of purchase (EU COUNTRIES ONLY, NO RETURNS OUTSIDE OF THE EU).
- The swimwear must be in its original condition, with all tags remaining in place, including hygiene seal.
- The swimwear must not have been worn, washed, have dirty marks, makeup or fake tan marks, smell of perfume, deodorant, cosmetics or washing powder or been altered in any way.
- Please wear underwear when trying on swimwear for hygiene reasons.
HOW TO MAKE AN EXCHANGE OR RETURN
- Please send an email to firstname.lastname@example.org with EXCHANGE or RETURN in the subject,
- Write a short description of what you want to return or exchange & why, and your order number and we will get back to you shortly with instructions.
- Send us the swimwear in its original packaging. Exchange/return shipping cost is covered by you.
- Once we have received the returned item and agreed that it not damaged, we reimburse the cost within 30 days.
We try and process returns and exchanges as quickly as possible, normally it takes 10 to 14 business days for us to receive and process your request. All returned goods and return shipping costs remain the responsibility of the customer until they reach us. We recommend that you use a shipment tracking service.
Follow our SIZE GUIDE before buying to help you find Syvênde Swimwear that fits. And hey – in each product description we have specified the measurements of our two models and what they are wearing in the photo!
All set? What are you waiting for? All products :)